Mailchimp exports an audience as CSV, usually a ZIP with one CSV per contact status, and emails you when it's ready. It has no Excel export, so to get a spreadsheet you open the CSV in Excel or Google Sheets.
- Click Audience, and choose the audience from the dropdown if you have more than one.
- Click Export audience, then Export CSV.
- Wait for the email saying the export is ready, then download the file from the link in it.
- If it's a ZIP, unzip it. There's one CSV per contact status: subscribed, unsubscribed, non-subscribed and cleaned.
To export only some contacts: for a saved segment, choose it from the Segments dropdown and click Export segment. For a tag, choose it from the Tags dropdown, then click Save as segment and Export CSV.
Only Owners and Admins on the Mailchimp account can export an audience.
For a CRM import, use the subscribed file. Keep the unsubscribed and cleaned files out of your CRM, or add them to a suppression list so those contacts are never emailed again.
To get it into Excel, use Data > From Text/CSV rather than double-clicking the file: it keeps accented names intact, and choosing Transform Data lets you set the Zip column to text so leading zeros stay. Then save as an Excel workbook. In Google Sheets, use File > Import and upload the CSV.