Operelio
Google ContactsZoho

How to import Google Contacts into Zoho Contacts

13 of the 17 columns in a Google Contacts export, mapped into 13 Zoho Contacts fields under Zoho's own names.

Download the Excel templateUse this template free

Free · 18 KB · Excel 365 or Google Sheets

Check your Google Contacts export first

Built on Google Contacts’ export columnsChecked against Zoho’s import rulesUpdated October 3, 2026

One Google Contacts row, through the templatecopied as it ischanged on the way
  • Given Name to First NameDavid
  • Family Name to Last NameGarcia
  • E-mail 1 - Value to Emaillowercaseddavid.garcia@kirkland.example.com
  • Phone 1 - Value to Phone+44 20 7946 0851
  • Phone 2 - Value to Mobile+44 7700 900850
  • Organization 1 - Name to Account NameKirkland Dental
  • Organization 1 - Title to TitlePartner
  • Address 1 - Street to Mailing Street17 High Street
  • Address 1 - City to Mailing CityOxford
  • Address 1 - Region to Mailing StateOxfordshire
  • Address 1 - Postal Code to Mailing ZipOX1 4AH
  • Address 1 - Country to Mailing CountryUnited Kingdom
  • Notes to DescriptionMet at the Oxford legal tech forum.
Not imported: E-mail 2 - Value, Website 1 - Value, Group Membership and Birthday. The template leaves these out; map any to a custom field in Operelio.

Check your Google Contacts export before you import it

Looks for the 13 columns this template reads, and what Zoho would skip.

Drop your Google Contacts CSV here

Runs in your browser. Nothing is uploaded, and results are counts only.

Google Contacts to Zoho in three steps

Step 1Export from Google Contacts
  1. Open Google Contacts.
  2. Check the contacts, or choose Selection Actions, then All.
  3. Click More actions at the top right, then Export.
  4. Select Google CSV and click Export.

In a work or school account you can't select every contact in the Directory.

Google: Export contacts
Step 2Paste into the template
  1. Paste the export at A1 of Paste your export here.
  2. Start here checks all 13 columns were found.
  3. Save Zoho Contacts import as a CSV.

Works in Excel for Microsoft 365 and Google Sheets. Excel 2019 and older, Apple Numbers and LibreOffice can't run the formulas this file uses.

Just the 13 headers as a CSV

Step 3Import into Zoho
  1. Open the Contacts tab, click the down arrow next to the Create button and choose Import.
  2. Drop in or browse to your CSV, XLS or XLSX file, set the character encoding if needed and click Next.
  3. Choose Add as new, Update existing only or Both, and the field that identifies an existing record.
  4. Map each column to a Zoho CRM field; for a lookup, choose the field that identifies the linked record.
  5. Set the assignment, approval and automation options, accept the anti-spam policy and submit.
Zoho CRM's importer, screen by screen

Operelio, with the same template

Fixes the capitals in names, formats phone numbers, removes duplicate and blank rows, which the Excel file leaves to you. On every plan. Email verification from Starter.

Use this template in Operelio

Questions

Where does Google Contacts' export fill Last Name, which Zoho requires?

Last Name comes from Google Contacts' Family Name column. The checker above counts the rows with Last Name blank.

What happens if Family Name is blank?

Zoho requires a Last Name on every contact. Personal contacts in Google sometimes have only a Given Name. Add a placeholder like 'Unknown' in any blank Family Name cells before upload so every row imports.

Duplicates and undoing an import: Zoho CRM import questions.

Try this template free

Upload your Google Contacts export and download a file Zoho can import. No credit card needed.

Use this template freeSee all templates