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EventbriteFreshsales

How to import Eventbrite into Freshsales

11 of the 11 columns in an Eventbrite export, mapped into 8 Freshsales fields under Freshsales' own names.

Download the Excel templateUse this template free

Free · 18 KB · Excel 365 or Google Sheets

Check your Eventbrite export first

Built on Eventbrite’s export columnsChecked against Freshsales’ import rulesUpdated October 13, 2026

One Eventbrite row, through the templatecopied as it ischanged on the way1explained below
  • First Name to First NameKaren
  • Last Name to Last NameWilson
  • Email to Emaillowercasedkaren.wilson@halston.example.com
  • Company to Company NameHalston Freight
  • Job Title to Job TitleFinance Operations Lead
  • Home Phone to Work Number
  • Cell Phone to Mobile Number+1 503-555-0163
  • Event Name, Order Date, Ticket Type, Total Paid to Description1joined, with labelsEvent: RevOps Summit 2026 | Order date: 2026-07-02 | Ticket type: General Admission | Total paid: 149.00

Where Eventbrite and Freshsales don’t line up

1

Four columns kept in Description

This template gives Event Name, Order Date, Ticket Type and Total Paid no Freshsales field of their own.

The template writes them into Description, each with its label, and leaves empty ones out.

EventbriteEvent Name RevOps Summit 2026
Order Date 2026-07-02
Ticket Type General Admission
FreshsalesEvent: RevOps Summit 2026 | Order date: 2026-07-02 | Ticket type: General Admission | Total paid: 149.00

Check your Eventbrite export before you import it

Looks for the 11 columns this template reads, and what Freshsales would skip.

Drop your Eventbrite CSV here

Runs in your browser. Nothing is uploaded, and results are counts only.

Eventbrite to Freshsales in three steps

Step 1Export from Eventbrite
  1. Open your event.
  2. Select Reporting, then Event reports.
  3. Choose Attendees.
  4. Select the file type and export the report.

Some orders show Info requested when the buyer didn't give attendee details.

Eventbrite: Download an Attendees reportEventbrite: Download an Orders report
Step 2Paste into the template
  1. Paste the export at A1 of Paste Eventbrite export here.
  2. Start here checks all 11 columns were found.
  3. Save Freshsales Contacts import as a CSV.

Works in Excel for Microsoft 365 and Google Sheets. Excel 2019 and older, Apple Numbers and LibreOffice can't run the formulas this file uses.

Just the 8 headers as a CSV

Step 3Import into Freshsales
  1. Go to Contacts in the left navigation bar and choose Import from CSV/XLSX.
  2. Choose contacts only, or accounts along with contacts, and upload the file.
  3. Check the field mapping and set the date format.
  4. Choose whether to create new records, update existing ones or both, and who owns them.
  5. Click Import Now.
Freshsales' importer, screen by screen

Operelio, with the same template

Fixes the capitals in names, formats phone numbers, removes duplicate and blank rows, which the Excel file leaves to you. On every plan. Email verification from Starter.

Use this template in Operelio

Questions

Where does Eventbrite's Home Phone column go in Freshsales?

To Work Number on the contact.

Where do Event Name, Order Date and the other columns go?

Into Description on each contact, labeled like "Event: RevOps Summit 2026 | Order date: 2026-07-02 | Ticket type: General Admission | Total paid: 149.00".

How do I track which event each contact attended?

Event Name and Order Date don't have default Freshsales fields, so the template writes them into the Description field with Ticket Type and Total Paid, each with its label. If you want to filter by event later, add a custom field in Freshsales and map Event Name to it by hand.

Duplicates and undoing an import: Freshsales import questions.

Try this template free

Upload your Eventbrite export and download a file Freshsales can import. No credit card needed.

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