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Constant ContactFreshsales

How to import Constant Contact into Freshsales

12 of the 14 columns in a Constant Contact export, mapped into 12 Freshsales fields under Freshsales' own names.

Download the Excel templateUse this template free

Free · 18 KB · Excel 365 or Google Sheets

Check your Constant Contact export first

Built on Constant Contact’s export columnsChecked against Freshsales’ import rulesUpdated October 3, 2026

One Constant Contact row, through the templatecopied as it ischanged on the way1explained below
  • First Name to First NamePriya
  • Last Name to Last NamePatel
  • Email to Emaillowercasedpriya.patel@kirkland.example.com
  • Phone Number to Work Number+44 161 496 0766
  • Company Name to Company NameKirkland Dental
  • Job Title to Job TitleMarketing Director
  • Address Line 1 to Address45 Bridge Street
  • City to CityCardiff
  • State to StateWales
  • Postal Code to Zip CodeCF10 1AA
  • Country to CountryUnited Kingdom
  • List Memberships to Description1joined, with labelsLists: Customers, Events 2026
Not imported: Birthday and Email Permission Status. The template leaves these out; map any to a custom field in Operelio.

Where Constant Contact and Freshsales don’t line up

1

One column kept in Description

This template gives List Memberships no Freshsales field of its own.

The template writes them into Description, each with its label, and leaves empty ones out.

ExportList Memberships Customers, Events 2026
FreshsalesLists: Customers, Events 2026

Check your Constant Contact export before you import it

Looks for the 12 columns this template reads, and what Freshsales would skip.

Drop your Constant Contact CSV here

Runs in your browser. Nothing is uploaded, and results are counts only.

Constant Contact to Freshsales in three steps

Step 1Export from Constant Contact
  1. Open the Contacts page and select the contacts, or export by list, segment or tag.
  2. Click Actions, then Export selection.
  3. Choose the contact details to include and click Export.
  4. Download the file as CSV or Excel from your import and export activity.
Constant Contact: Export contacts
Step 2Paste into the template
  1. Paste the export at A1 of Paste your export here.
  2. Start here checks all 12 columns were found.
  3. Save Freshsales Contacts import as a CSV.

Works in Excel for Microsoft 365 and Google Sheets. Excel 2019 and older, Apple Numbers and LibreOffice can't run the formulas this file uses.

Just the 12 headers as a CSV

Step 3Import into Freshsales
  1. Go to Contacts in the left navigation bar and choose Import from CSV/XLSX.
  2. Choose contacts only, or accounts along with contacts, and upload the file.
  3. Check the field mapping and set the date format.
  4. Choose whether to create new records, update existing ones or both, and who owns them.
  5. Click Import Now.
Freshsales' importer, screen by screen

Operelio, with the same template

Fixes the capitals in names, formats phone numbers, removes duplicate and blank rows, which the Excel file leaves to you. On every plan. Email verification from Starter.

Use this template in Operelio

Questions

Where does List Memberships go?

Into Description on each contact, labeled like "Lists: Customers, Events 2026".

What about unsubscribed contacts?

Filter rows where Email Permission Status is 'Unsubscribed' before upload to avoid importing contacts who've opted out.

Duplicates and undoing an import: Freshsales import questions.

Try this template free

Upload your Constant Contact export and download a file Freshsales can import. No credit card needed.

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